Shipping policy

Last updated: January 2026

Order Processing Time

Orders are processed within 1–2 business days, excluding UK public holidays.

Shipping Destinations

We currently ship to the United Kingdom and selected international destinations. Unfortunately we currently do not ship to the US. However, we are working as hard as we can to launch in the States.

Shipping

Estimated delivery is 7–10 business days after dispatch.

Free standard shipping is available on orders over £50.

International Shipping

Customs duties and taxes may apply and are the responsibility of the customer.

Shipping Confirmation & Tracking

Tracking details are provided once your order has been dispatched.

Delays & Exceptions

Please understand that TFT is not liable for delays caused by factors outside our control.

Incorrect Address & Failed Delivery

Additional charges may apply for re-delivery due to incorrect address details.

Lost or Missing Parcels

Please contact us within 7 days of the expected delivery date if your parcel appears lost.